Error Codes

Overview

This guide provides a list of error codes returned by the Partners API, along with their descriptions.

Errors are structured in a consistent format to ensure clarity and ease of debugging.

{
    "exception": {
        "errorCode": "API_IP_NOT_WHITELISTED",
        "message": "Access Denied - IP not whitelisted"
    }
}

Error Code	Description
API_KEY_MISSING	API key missing
API_KEY_INVALID	API key invalid
API_KEY_NO_ACCESS	Access Denied
API_SECRET_MISSING	API secret missing
API_SECRET_INVALID	API secret invalid
API_IP_NOT_WHITELISTED	Access Denied - IP not whitelisted
CREDENTIALS_NOT_FOUND	Failed to find credentials

Error Code	Description
BUSINESS_KYC_NOT_VALID	Merchant KYC not valid
BUSINESS_NOT_ACTIVE	Merchant not active
BUSINESS_CANNOT_UPDATE_VALID	Cannot update merchant with verified KYC status

Error Code	Description
BUSINESS_REQUEST_CANCEL_FAILED	Failed to cancel transaction
BUSINESS_REQUEST_ACTION_UNAVAILABLE	Action unavailable
BUSINESS_REQUEST_ACTION_FAILED	Failed to perform action
BUSINESS_REQUEST_INVALID_TO_AMOUNT	Invalid payout amount
BUSINESS_REQUEST_SAME_TO_FROM_BUSINESS	Cannot perform transaction with the same deposit and payout merchant. The receiver account must belong to a different merchant.

Error Code	Description
CURRENCY_NOT_FOUND	Currency not found
INVALID_CURRENCY	Invalid currency

Error Code	Description
BUSINESS_EXTERNAL_ACCOUNT_CANNOT_UPDATE_NON_PENDING_ACCOUNT	Cannot update non-pending account

Error Code	Description
BUSINESS_INVOICE_FAILED_TO_DOWNLOAD_INVOICE	Failed to download invoice from URL